Tuesday, December 24, 2019

Companies and Noble Purpose - 1090 Words

Does a company need a noble purpose to be successful in the long run? In my opinion yes. There are many factors that plan in on whether a company will be successful or not, but having a noble purpose, I believe is the most important of all of them. Without a company having a noble purpose many things can happen, employees quit, lose customers, leaders may start heading down an un-ethical path. A company having a purpose can prevent many of these possibilities from happening. When a company does not have a noble purpose they are risking their employee’s quitting. Employees have to feel they have a purpose for working for a company, and with that purpose they want to feel that it is a good purpose, and good goals that they are working†¦show more content†¦Lexus wants to make a car that will run a lifetime, and will cause minimal problems, and run like that Aston Martin you cannot afford. Lexus also strives on wonderful customer service. They want the best for their cust omers and will strive for full and complete customer satisfaction. Walmart is the perfect example of altruism. Their main purpose is to make goods available and affordable to everyone no matter what their income is. They want to serve others in any way possible. They never have sales, or produce coupons because their prices are already so low. They also strive on perfect customer service, which is very important in that industry. Lastly is heroism in the company, which is staying strong and aggressive. General Motors would be a great example of this. They had some problems in the past with not just the company but there products, but there main goal was to not shut down completely but to turn their company around and stay strong and move forward and see what they need to change. That is exactly what they did, now today they are building up there company not just their reputation but also their products. They are working harder than ever to get back to what they used to be known as, and back to the purpose they first had when they first opened there company. A company must express all of these points in order to succeed in the long run. If they do not they have a higher riskShow MoreRelatedStrategic Alliances : Strategic Alliance Essay755 Words   |  4 Pagesagreements between companies to work together for a period of time to achieve their business objectives, therefore helping each other obtain innovative technologies and building core competencies against their competitors (Strategic). Strategic alliances were created to protect profits, forfend competition, and to help companies stay competitive. 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Monday, December 16, 2019

Macroeconomics Final Free Essays

Course name: Macroeconomics FINAL 1. The two large macroeconomies I selected are China and the United States. 2a. We will write a custom essay sample on Macroeconomics Final or any similar topic only for you Order Now GDP and GDP growth rate Found on http://www. tradingeconomics. com/Economics/Interest-Rate. aspx? Symbol=CNY ChinaU. S. GDP per capita 2000-94934606 2001-102134518 2002-110634747 2003-120935318 2004-132336272 2005-145237050 2006-161237757 2007-181138138 2008-196338206 2009-NANA China U. S. GDP growth rate (avg) 2000- 7. 684. 15 2001- 7. 451. 08 2002- 8. 051. 83 2003- 9. 432. 48 2004- 9. 503. 58 2005- 10. 083. 08 2006- 10. 982. 65 2007- 12. 082. 13 2008- 9. 130. 43 2009- 7. 63-3. 55 2b. Exchange Rates used http://www. x-rates. com/cgi-bin/hlookup. cgi to find info US Dollar to Chinese Yuan 2000 -1 to 8. 2795 2001 -1 to 8. 2775 2002 -1 to 8. 2766 2003 -1 to 8. 28 2004 -1 to 8. 2767 2005 -1 to 8. 2765 2006 -1 to 8. 0702 2007 -1 to 7. 8051 2008 -1 to 7. 2946 2009 -1 to 6. 8295 2c. Inflation rates Found on http://www. tradingeconomics. com/Economics/Inflation-CPI. aspx? Symbol=USD CHINAUS JAN/DECJAN/DEC 2000- -0. 20/1. 502. 70/3. 40 2001- 1. 20/-0. 303. 70/1. 60 2002- -1. 00/-0. 401. 10/2. 40 2003- 0. 40/3. 202. 60/1. 90 2004- 3. 20/2. 402. 00/3. 30 2005- 1. 90/1. 603. 00/3. 40 2006- 1. 90/2. 04. 00/2. 50 2007- 2. 20/6. 502. 10/4. 10 2008- 7. 10/1. 204. 30/0. 10 2009- 1. 00/NA0. 00/NA 2d. Interest rate on short term government debt Found on http://www. treas. gov/offices/domestic-finance/debt-management/interest-rate/yield_historical_2000. shtml and http://www. tradingeconomics. com/Economics/Interest-Rate. aspx? Symbol=CNY China (JAN at 1 year on all)U. S. (JAN at 1 ye ar on all) 2000 – 5. 856. 09 2001 – 5. 855. 11 2002 – 5. 852. 28 2003 – 5. 311. 42 2004 – 5. 311. 31 2005 – 5. 582. 79 2006 – 5. 584. 38 2007 – 6. 125. 00 2008 – 7. 473. 17 2009 – 5. 310. 40 2e. Unemployment rate Found on http://www. radingeconomics. com/Economics/Unemployment-rate. aspx? Symbol=USD ChinaU. S. (MAR) on all 2000- NA4. 00 2001- NA4. 30 2002- 4. 30 (DEC)5. 70 2003- 4. 10 (MAR)5. 90 2004- 4. 30 (MAR)5. 80 2005- 4. 20 (MAR)5. 20 2006- 4. 20 (MAR)4. 70 2007- 4. 10 (MAR)4. 40 2008- 4. 00 (MAR)5. 10 2009- 4. 30 (MAR)8. 50 2f. Trade deficit Found on http://www. tradingeconomics. com/Economics/Current-Account. aspx? Symbol=USD ChinaU. S. 2000- 20519. 2-417. 4 2001- 22503. 9-398. 3 2002- 49051. 8-459. 2 2003-56995. 2-521. 5 2004- 76124. 5-631. 1 2005- 228081. 8-748. 7 2006-341448. 9-803. 6 2007-534691. 0-726. 6 2008-617825. -706. 1 2009-134459. 9-203. 2 3. Trends in each variable, What do they mean for econo mic conditions in each country? The trends shown in the GDP for China from 2000 to 2009 shows an increase from 949 to 1963, while the United States grows from 34,606 to 38,206. This shows that both countries are increasing which is good, and since the United States is already high, China will show more growth percentage also known as the catch-up effect. This is proven in the GDP growth rates calculated, where China holds a 7 to 12 percent increase, while he United States shows increases of 4 percent to decreases up to 3. 5 percent. Another fact proving China’s growth is their trade deficit. The trade deficit has remained positive and only gotten better over the years, while the United States has always had negative deficits. The exchange rate proves through the years that China is moving to an equilibrium with the United States dollar, but is still lower in the value of their yuan. Some of the credit for achieving this can be contributed to the fact that China maintains lowe r inflation rates than the United States. Other interesting facts is that China’s interest rates on short term debt remain stable while the United States was high in the early 2000s, low in the mid 2000s, and high in the late 2000s, until present at an all time low. China’s job unemployment rate also remains stable while the United States has recently risen quite a bit. 4. Analysis of strengths and weaknesses. My analysis of strengths shows that the United States overall per capita is wealthier than China. The United States currently has no inflation and interest rates are low. Another strength for the United States is that the value of a dollar is significantly higher than the value of a Chinese yuan. Strengths for China show that they are a trade powerhouse. China continues to grow and show improvements in their economy. They are currently undergoing the catch-up effect, and technologically they are advancing daily. Weaknesses show that the United States is struggling in 2009. Unemployment is on ongoing struggle with the economical lows we face. China is still per capita at a much lower GDP than the United States and still has quite a ways to go before their yuan is equal to a dollar. China also has much higher interest rates than the United States. 5. What conclusions can you draw from your analysis. My conclusion that I have drawn from this study is that for the United States, we are still doing well considering the economy today. Having a lower trade deficit than the average over the last ten years, keeping inflation out of the equation, and keeping a solid GDP is key when you are economically well off. My conclusion that I have drawn from this study for China is that they are a work in progress. China continues to grow in a positive direction on all the data I have collected. The per capita for China’s GDP has more than doubled in the past ten years, and the growth rate has been steadily increasing until recent years. The Chinese yuan continues to lower exchange rates. Though interest rates on short term government debt are higher than that of the United States, 2009 shows that it is at the lowest rate it has been in recent years. Unemployment for China has not risen, even with the economy suffering. Lastly for China, trade is continually growing, having risen over six times that of ten years ago! Overall China and the United States together have a lot of positive data to analyze. The United States main concerns over China are to keep unemployment low and trade deficits low as well. Also the United States needs to lower interest rates on short term government debt in order to grow. China’s main concerns should be to lower interest rates and inflation rates, while continuing to grow in GDP and lower exchange rates. Both countries are vital to the overall world economy. China is a leading exporter to the world. The United States is a leading importer to the world. Without trade and the rest of the world, China would have no one to buy their goods and the United States would have no one to buy from so cheaply. How to cite Macroeconomics Final, Papers Macroeconomics Final Free Essays

Sunday, December 8, 2019

Constituent Elements of Omotenashi in Customer - MyAssignmenthelp

Question: Discuss about the Constituent Elements of Omotenashi in Customer. Answer: Introduction The term Omotenashi has recently come into the international media and is being repeatedly highlighted in the news. It is due to the 2020 Olympic that is to be held in Japan. Literal translation of the Japanese term Omotenashi means hospitality or service that is integrated with the Japanese culture in their everyday life. One can tell the high level of customer service the Japanese provide in every sector if they have visited the country. It far exceeds the expectation of the foreigners that can never be found elsewhere. The presence of Omotenashi is evidenced from the early days or Japanese culture that will be discussed in the following. Moreover, there are certain characteristics that Omotenashi carries, which is also discussed in the essay. Evidence of Omotenashi is present in their culture since the early history of the country and they have emphasized it. It is believed that the concept of Omotenashi has originated from cha-no-yu, which is their tea ceremony. This tea ceremony exists in Japanese culture since 16th century and was established by Sen-no-Rikyu (Sato Parry, 2015). Japanese tea ceremony is indeed popular and known around the globe. The host of the tea ceremony is expected entertain his or her guests and expect nothing in return. Guests on the other hand are expected appreciate the warmhearted nature of the host and reflect their gratitude toward the host (Fuji-academy.co.jp., 2017). It is believed that this reflects optimum purity in communication or referred as spiritual communication and much different from the pragmatic practice seen in daily life. This is indeed a spiritual aspect of Japanese culture, which is not visible or tangible. Concept of Omotenashi does not restrict the Japanese to provide goo d and efficient service to their guests, but asks the service provider to put their heart and soul into the service. The Japanese take special training and devotion of the individual for fully understanding the process of service deliverance with a true heart. This is what makes the Japanese service or Omotenashi different form services provided by other cultures. Moreover, this concept is not limited to special occasions or ceremonies, but is seen everywhere in daily life. It is involved in every aspect of Japanese society starting from industry to private lives (Al-alsheikh, 2014). The existence of Omotenashi is no consequence in Japanese culture, as the Japanese are known to be specialized for doing things. Kata is another Japanese word often related with Omotenashi that means rules to be followed. It is integrated in almost everything in Japanese culture. They have a set of rules for doing almost anything and their life is bound by the rules. The reappearance of Omotenashi and Kata in Japanese culture became visible to the outsiders after 1950s when the country took back their control in their hand. Prior to that, the Japanese products were believed to be poor in quality as the foreign importers only focused on the quick profit. Japanese then reestablished their traditional kata and omotenashi for providing optimum quality in any field. Another believe prevails that the Omotenashi has originated from the late Heian period and the early Kamakura period when emergent warrior class of Japanese society started using renga as a tool for discriminating between friends and foes as well as for confirming the solidarity. They started using it as an efficient tool for building human relationships in the unquiet times. According to Aishima and Sato (2015), this can be a possible origin of Omotenashi in the Japanese culture. Different scholars have identified a range of characteristics that are the outcome of various factors exists in Japanese culture. Some of the identified characteristics are mentioned below. Japanese society is a collective one where the individuals in a group come with the mindset to cooperate with each other and without seeking anything in return. The members go to high level of anxiety if detached from the group. These type of groups are called Ingroups. Al-alsheikh (2014) further identifies that the group members share common goal, viewpoint, fate and needs and the members always prioritize the interest of the group more than their individual needs. He further related this to the high context culture as proposed by Cardon (Cardon, 2008). It is a form of art that displays sophistication, nuance and cultural identity. It can be related to the tea ceremony where the participants have to read the atmosphere and act accordingly with it for enjoying the Omotenashi without saying a single word (Aishima Sato, 2016). The Japanese behavior, art, history and life is characterized by coexistence of the mind and emotion. Both the mind and emotion of Japanese people maintain harmony that is reflected in their life. This leaves the Japanese to put strong emphasize on harmony and act in the group accordingly to in order to achieve it in every aspect of their life. This differentiates the Japanese mindset from the non-Japanese, where they tend to direct their mind for logical thinking. There is no room for emotional elements to enter the sphere of the non-Japanese disabling them to explore the world form the Japanese viewpoint. This helps the Japanese to provide the optimum level of customer service or Omotenashi as it is beyond logical that the non-Japanese are capable of (Sato Al-alsheikh, 2014; Al-alsheikh, 2014). Al-alsheikh and Sato (2015) in their study related servant leadership with Omotenashi through Kagaya case study. They addressed the Omotenashi of Kagaya form the brain science view point. The ascetic practices in Japan lead the people to practice imitation that is the imitation of the teacher. However, their mind side represented the in the omotenashi heart of the teacher. It leads the followers to cultivate the model and understand about the model with stronger notion. This leads to greater circulation between the model and the heart of omotenashi. This circulation results into the formation of servant leadership as the leadership is best justified by this particular leadership style (Nakagawa Kuwahara, 2017). Horiguchi et al., (2015) on the other hand identified the core elements of Omotenashi that ensures the efficiency of the service provided to the customers. These elements are host, way of performance and skills, and knowledge. Host is responsible to follow the guideline to create the atmosphere required to make the customers feel pleasant and relaxed. The second element speaks about the performance the members have to perform. Every gesture is carefully choreographed to fulfil the purpose and represent their wholeheartedness. The knowledge of the product is the utmost criteria for omotenashi. The host cannot serve their customer without having a complete knowledge about the product they are providing. The complete knowledge of the product will enable the host to be true to their selves while providing service. Conclusion It can be concluded from the discussion that the concept of Omotenashi exist in Japanese culture for very long time. Moreover, this is not just a service that the host provides to their customers, but much more than that as is considered to be an integral part of their culture. The mindset of the Japanese is coordinated in a way that it expects every individual belonging from the culture to provide this kind of service to their customers. The collective norm is responsible for this type of behaviour seen exclusively in the Japanese culture. Moreover, the elements of the omotenashi help them to maintain the course and value of the service. Reference Aishima, T. Sato, Y., (2015). The origin of Japanese omotenashi in Man-yo-shu. Business accounting review, (16), 103-122. Aishima, T Sato, Y., (2016). Characteristics of Omotenashi in Renga Gatherings in Comparison with Banquets in the Man-yo-shu.Kwansei Gakuin University social sciences review,20, 63-78. Al-alsheikh, A. (2014). The Origin of Japanese Excellent Customer Service. Studies in business and accounting, (8), 23-42. Al-alsheikh, A Sato, Y, (2015). Characteristics of the Hospitality, Omotenashi in the Traditional Japanese Inn: A Case Study of Kagaya. Business accounting review, (16), 123-142. Cardon, P. W. (2008). A critique of Hall's contexting model: A meta-analysis of literature on intercultural business and technical communication.Journal of Business and Technical Communication,22(4), 399-428. Fuji-academy.co.jp. (2017). On the Omotenashi concept or altruistic attitude Retrieved 8 November 2017, from https://fuji-academy.co.jp/essay/unclassification/62.html Horiguchi, M., Habuchi, T., Sakurai, T., Furuya, S. (2015). The Constituent Elements of Omotenashi in Customer Expectation. InPROCEEDINGS OF THE ANNUAL CONFERENCE OF JSSD THE 62st ANNUAL CONFERENCE OF JSSD(p. 94). Japanese Society for the Science of Design. Nakagawa, H., Kuwahara, N. (2017, July). A Study on the Odor in Omotenashi, Japanese Hospitality. InInternational Conference on Digital Human Modeling and Applications in Health, Safety, Ergonomics and Risk Management(pp. 324-335). Springer, Cham. Sato, Y., Parry, M. E. (2015). The influence of the Japanese tea ceremony on Japanese restaurant hospitality.Journal of Consumer Marketing,32(7), 520-529. Sato, Y. Al-alsheikh, A. (2014). Comparative Analysis of the Western Hospitality and the Japanese Omotenashi: Case Study Research of the Hotel Industry. Business accounting review, (14), 1-15.